Our Privacy Policy
This Privacy Policy explains how Royal Oak Baptist Church (“ROBC”, “we”, “us” or “our”) collects, uses, stores and protects personal information provided by people who visit or interact with the www.robc.org.nz website (“Site”). It applies to information collected through our Site and in connection with activities, services, events, forms and other resources made available by Royal Oak Baptist Church.
Personal identification information
We may collect personal information from people who interact with us in a variety of ways, including when they visit our Site, complete an online form, register for an event or activity, make a donation, subscribe to our newsletter or communications, contact us, respond to a survey, or otherwise engage with activities, ministries, services or resources we provide.
The information we collect may include, where appropriate, your name, email address, postal address, phone number and payment information. We may also collect other information that you voluntarily provide to us when engaging with ROBC.
You may visit and browse our Site without providing personal information. We will generally collect personal information only when you voluntarily provide it to us. However, choosing not to provide certain information may mean that we are unable to provide particular services, process a registration or donation, or respond to your enquiry.
Non-personal identification information
We may collect non-personal information about people when they interact with our Site. This information may include the type of browser and device being used, operating system, internet service provider, referring website and other technical information about how visitors access and use our Site.
Web browser cookies
Our Site may use “cookies” to improve your experience and help us understand how our Site is being used. Cookies are small files that may be stored on your device by your web browser. They may be used to remember preferences, support website functionality and provide us with information about website usage.
You may choose to set your web browser to refuse cookies or to notify you when cookies are being sent. If you do so, some parts of the Site may not function correctly.
How we use collected information
Royal Oak Baptist Church may collect and use personal information for purposes including:
– Processing donations, registrations or payments
– Registering people for church events, activities, courses or programmes
– Responding to enquiries, requests or communications
– Sending newsletters, church communications and information about events and activities
– Providing information about ministries, groups and opportunities to participate in the life of the church
– Conducting surveys or gathering feedback to help us improve our ministries and services
– Maintaining appropriate records for church administration and pastoral or ministry purposes
– Complying with our legal and regulatory obligations
– Protecting the security and integrity of our Site, systems and people
Communications and newsletters
If you choose to subscribe to our mailing list or otherwise provide your contact details for communication purposes, we may use your email address to send you church news, updates, event information and other communications that may be relevant to you.
You can unsubscribe from non-essential email communications at any time by using the unsubscribe option included in our emails or by contacting us directly.
How we protect your information
We take reasonable steps to protect personal information we hold from loss, misuse, unauthorised access, disclosure, alteration or destruction. We use appropriate data collection, storage and processing practices and security measures appropriate to the information we hold and the purposes for which it is used.
Where sensitive or private information is transmitted through our Site, we use appropriate security measures, including secure communication technologies such as SSL encryption where available.
Where payments or donations are processed through a third-party payment provider, payment information may be handled directly by that provider in accordance with their own privacy and security policies. We do not generally store complete payment card details on our own systems.
Sharing your personal information
We do not sell, rent or trade your personal information.
We may share personal information with trusted service providers who assist us with operating the church, our Site and related activities. This may include providers of website hosting, email and communication services, event registration, payment processing, data management and other administrative services.
We may also disclose personal information where required or permitted by law, or where necessary to protect the safety, rights or property of Royal Oak Baptist Church or another person.
Where we use third-party service providers, we take reasonable steps to ensure that personal information is handled appropriately and only used for the purposes for which it has been provided.
Third-party websites and services
Our Site may contain links to websites or services operated by third parties. These may include organisations, ministry partners, event providers, payment providers, social media platforms and other external services.
We do not control these third-party websites or services and are not responsible for their content, security or privacy practices. If you follow a link to another website, we encourage you to review that website’s privacy policy and terms of use before providing any personal information.
Changes to this privacy policy
Royal Oak Baptist Church may update this Privacy Policy from time to time to reflect changes in our practices, services, technology or legal requirements. When we make changes, we will update the date shown at the bottom of this page.
We encourage you to review this Privacy Policy periodically so that you remain informed about how we collect, use and protect personal information.
Your acceptance of these terms
By using this Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the way we handle personal information as described in this policy, please do not provide personal information through the Site and consider discontinuing your use of the Site.
Your privacy rights
You may have rights under New Zealand privacy law in relation to the personal information we hold about you. These may include the right to request access to personal information we hold about you and to request correction of information that is inaccurate.
If you have a question about how we collect or use your personal information, or would like to make a request concerning your personal information, please contact us using the details below.
Contacting us
If you have any questions about this Privacy Policy, our privacy practices, or the way we handle personal information, please contact us at:
Royal Oak Baptist Church
114 Symonds Street
Royal Oak
Auckland 1061
09 624 3357
www.robc.org.nz
office@robc.org.nz
Privacy Policy Last Updated: 16/09/2026